Frequently Asked Questions

Please note all bookings should be made via this website click here to check availability and book.

Bookings | Eden Grange Glamping | County Durham

How to Book


How do I check what dates are available?

Availability is only available via our website…please click here to check which dates are free and which are booked.

Can I book for one night?

YES! We accept bookings for one night…or for more!

How do I pay for my booking?

Payment is taken at the point of booking. Simply follow the on screen prompts.  The credit or debit card you use to pay MUST be presented when you check-in.

Do I have to pay the full amount when I book?

If you are booking for 3 or more nights and your trip is more than a month in the future you will only need to pay a deposit but the balance must be paid a month before your visit. 

What You NEED To Know


How many people can sleep in the pods and tipis?

Each pod and tipi sleeps 2 adults and 2 children only….EXCEPT Honey Pod which sleeps 2 adults only.

Can I book one pod or one tipi for me and my friends?

Unfortunately no.  Pods and tipis sleep only 2 adults and 2 children. We do not accept bookings from large groups. 

Do we get our own private hot tub?

YES! Every tipi and every pod has it’s own private hot tub for your exclusive use.

Do we need to bring towels?

Towels are provided you do NOT need to bring any.

What do we need to bring?

You need to bring your own clothes, toiletries and personal effects…that is all! All towels and bedding is provided. The kitchen space is equipped with cutlery, crockery, kettle and everything you need to prepare your food. 

Are pets allowed?

Willow Tipi and Poppy Pod are pet friendly and we accept up to two dogs. 



What time can we check in?

Check-in is from 3pm.

What do we need to bring?

You must bring your booking confirmation and the credit or debit card which you used to pay with.

Food and Drink


Is there a restaurant or bar at Eden Grange?

YES! The Hidden Gem offers a range of dishes which can be ordered when you check in.  Please click here for details about our menu.

Can we bring our own food and drink?

You can bring your own food and drink to enjoy in your pod or tipi.



Please note we do not accept bookings from large groups.  All bookings are subject to availablility and managment reserv the right to amend or cancel bookings.

All bookings must be made via this website.

Please read our Terms and Conditions of booking.

Private Hot Tub

Fully equipped

Barbeque & Firepit